Practical, person-centred support with everyday activities, appointments and routines — shaped around each participant's preferences, goals and desired level of involvement.
For self-managed and plan-managed NDIS participants across Western Sydney.
Daily living support is practical, one-to-one assistance with the everyday activities that make up a normal week — shopping, meals, appointments, errands, routines and getting to the things that matter to you.
The point is straightforward: things get done, reliably, the way you like them done. Sometimes that means a support worker doing a task alongside you. Sometimes it's a prompt or a hand with the parts that are harder. Sometimes it's more direct assistance. What it looks like depends on you.
Waymaker Pathways is an independent provider working with self-managed and plan-managed participants across Western Sydney. You can also explore our disability support services to see how daily living support sits alongside our other supports.
Daily living support isn't one fixed thing. Depending on the activity and the day, it might involve:
How much support is right isn't decided in advance and doesn't stay the same forever. It depends on:
There's no expectation that every shift is a lesson. Sometimes support is simply about getting the week done well.
Daily living support may be a good fit for:
Nobody needs the same support, and nobody needs the same amount of it. We start with what your week actually looks like and build from there. We have Spanish-speaking support workers for participants and families who'd prefer support in their own language.
Depending on your goals and preferences, support might include:
This is a list of what's possible, not a checklist. Not every activity suits every participant, and you decide what's relevant to you.
Most people's weeks have a shape to them — the day the shopping gets done, the way the kitchen is organised, the appointments that recur, the things that have to happen before anything else.
Good daily living support works with that shape rather than against it. We'd rather learn how you already do things and support that, than arrive with our own system and expect you to fit it.
That includes the small stuff: how you like things put away, which shops you prefer, what time works, what order things happen in. Those details are usually what makes support feel like help rather than interference.
Receiving support shouldn't mean handing over control of your own routine. That's the line we work hard to stay on the right side of.
In practice, we aim to:
For adult participants, decisions about support are yours. Families are often closely involved and that's welcome — but their preferences don't override an adult participant's own choices.
A lot of daily living support happens outside the house, because a lot of everyday life does.
That might mean getting to a medical or service appointment and having someone there if that helps. It might mean the weekly grocery shop, the post office, picking things up, or sorting out something that's been sitting on the to-do list.
It also covers getting to the things you actually want to do — a regular activity, an interest, somewhere you like going.
A note on costs: support workers can assist you to get to and take part in activities. However, the NDIS does not automatically pay for things like meals, tickets, entry fees or personal purchases — those are generally your own costs unless your plan specifically provides otherwise. If you're unsure, your plan manager, support coordinator or the NDIA can confirm what applies to you.
If community participation is your main focus, our community access support in Western Sydney page covers that in more detail.
For teenagers and young adults, daily living support is often about keeping life running while more of it becomes your own responsibility.
That might look like:
Support is age-respectful — you'll be spoken to and treated as an adult, and how involved you want to be in each task is your call. Our young adult disability support page covers this stage of life more broadly.
These two overlap, and plenty of people use both — but the emphasis is different.
Daily living support focuses on practical assistance with completing everyday activities — getting things done reliably, the way you prefer.
Life-skills support places greater emphasis on practising and developing skills over time, with a view to doing more independently.
If your priority is building capability step by step, have a look at our life-skills and independence support in Western Sydney page. If your priority is consistent, practical help with the everyday, daily living support is likely the better fit. Not sure? We can talk it through on a call.
Some people want to do most of a task themselves with support nearby. Others would rather it was handled. Many people are somewhere in between, and it changes depending on the day, the task or how they're feeling.
All of those are legitimate. We won't push involvement where it isn't wanted, and we won't take over where it isn't needed. If the balance isn't right, tell us and we'll change it — that's a normal part of good support, not a complaint.
When we set up support with you, we look at:
None of that is fixed. Preferences change, weeks change, and support should be able to change with them.
Practical support still depends on the person delivering it. When we match a support worker, we may consider:
We can't promise a perfect match every time. But if it isn't working, say so and we'll adjust — getting the fit right matters more to us than filling a shift.
We provide daily living support throughout Western Sydney, including Fairfield, Wetherill Park, Smithfield, Blacktown, Parramatta, Penrith, Liverpool and St Marys, along with surrounding suburbs.
Local knowledge matters for this kind of support. Knowing the shopping centres, the services and the routes you actually use makes support more practical from day one.
Not sure if we cover your area? Contact Waymaker Pathways and we'll let you know.
A relaxed conversation about your week, the activities you'd like support with and how involved you want to be. No call centre.
We match on personality, communication style, preferences, availability and practical fit — not just who's free.
You meet your worker and support starts. If the fit or the approach isn't right, tell us and we'll adjust.
What happens after you enquire: we'll get back to you to arrange a time to talk, understand what you're after, and explain the next steps clearly. There's no obligation to proceed. You can also start a support conversation any time.
Daily living support is practical assistance with everyday activities — things like shopping, meal preparation, household tasks, appointments, errands and maintaining routines. Under the NDIS this often sits within daily-living or core supports. Whether it's funded in your plan depends on your goals, budget and individual circumstances, so it's worth confirming with your plan manager, support coordinator or the NDIA.
Depending on your goals and preferences, this might include grocery shopping, preparing simple meals, household activities, organising belongings, planning routines, attending appointments, completing errands, accessing local shops and services, travelling to activities and everyday decision-making. Not every activity suits every participant.
No, though they overlap. Daily living support focuses on practical assistance with completing everyday activities. Life-skills support places greater emphasis on practising and developing skills over time for greater independence. Many people use both — see our life-skills and independence support page for the difference.
Yes. Support can include getting to and attending appointments, running errands, accessing local services and travelling to activities. Note that the NDIS doesn't automatically cover meals, tickets or personal purchases — those are generally your own costs unless your plan provides otherwise.
Yes. Support can happen at home, in the community, or across both — many everyday activities naturally span the two, like planning a shop at home and then doing it.
Yes, and we'd encourage it. Your preferences about how, when and in what order things are done should guide the support. You can also change your mind — how involved you want to be can vary by task and by day.
Yes. Daily living support can be especially useful for young people managing routines and commitments with growing independence, and it's delivered in an age-respectful way.
Yes. If you're plan-managed, your plan manager pays our invoices. Waymaker Pathways is an independent, unregistered provider, which means we work with plan-managed and self-managed participants.
Yes. If you're self-managed, you manage payments directly. Self-managed participants can choose any provider, including unregistered ones like us.
Book a free support-matching call or phone 0420 567 794. We'll talk through what you'd like support with, then work on matching the right support worker. There's no obligation.
Book a free, no-obligation support-matching call.
We'll talk through what you're after. No pressure, no call centre — just a real conversation about the right support.