For Support Coordinators, OTs, schools and transition services
Young adult independence support, in one niche.
We support young adults roughly 18–25 in Western & South-Western Sydney who have adult-life goals but need structured real-world practice to build capability. Clear fit, quick answers, visible progress.
Participant fit
Who is appropriate to refer.
Good fit indicators
- Aged approximately 18–25, moving into adult life
- Goals in daily living, community participation, education or employment
- Goals that can be written as observable everyday capabilities
- Benefits from one-to-one practice in real settings
- Needs prompting, guidance or graded assistance for some tasks
- Self-managed or plan-managed
Who may not be a fit
- Primary need is therapeutic, clinical or specialist behaviour support
- Requires supported independent living or 24-hour support (we are not registered for this)
- Requires high-intensity personal care or clinical care tasks
- NDIA-managed plans, which we cannot currently invoice
- The young adult does not want this type of support at this time
We tell you when a referral is outside our capability rather than accepting it and managing the risk later.
Mechanism
The STEP Method, in operational terms.
Snapshot
A structured starting point: priorities, current capability, existing supports and communication preferences.
Target
One capability, one setting, written so change is observable, with the expected level of assistance stated.
Experience
Repeated practice in the real environment, graded across demonstrate, guide, prompt, standby and self-directed.
Progress
Reviewed against the target: initiation, assistance required, confidence, consistency and help-seeking.
The Snapshot is a service planning step. It is not a Functional Capacity Assessment, a clinical assessment or a diagnostic instrument, and should not be relied on as one.
Process
The referral process.
Referral
You submit a short form: enough for contact and a preliminary fit check.
Fit review
We assess it against the criteria above, including our workers’ capability.
Independence Call
A conversation with the participant and, if they want, family: goals and preferences.
Outcome
Either a Snapshot and worker matching, or a clear explanation of why we are not the right fit.
We do not publish a turnaround promise we have not confirmed operationally. Ask on the call and you will get a specific answer for that referral.
Funding
- Self-managed — supported
- Plan-managed — supported
- NDIA-managed — not currently able to invoice
Waymaker Pathways is not a registered NDIS provider and works with self-managed and plan-managed participants. Whether a support can be funded depends on the participant’s own plan and circumstances.
Service areas
- Western SydneyBlacktown, Mount Druitt, Parramatta, Penrith, Seven Hills, St Marys
- South-Western SydneyFairfield, Liverpool, Cabramatta, Smithfield, Bankstown, Campbelltown
Not listed? Ask. We would rather be honest than stretch and be unreliable.
What we do not provide
No therapy, clinical services or specialist behaviour support. No SIL or 24-hour support. No clinical or functional capacity assessments. Where those are needed they stay with the right practitioners, and we work alongside them.
Come with us
Refer, or check fit first.
Both are useful. We would rather answer a fit question than receive a referral that was never going to work.